Who We Are

• When you leave a hospital after a procedure, treatment short stay or long duration stay you will go through a process called hospital discharge. 

A hospital will discharge you when you no longer need to receive inpatient care and can go home or to another type of facility.

Discharge planning is an important part of your care plan. Our team at Rural Health Care can provide you with support and guidance to help ensure that needed supports are in place when you leave the hospital.

Hospital Discharge Services and Post Operative Care can include the following:

• Communication with family members who may be involved with your home care following hospital discharge
• In-hospital assessment by an experienced Case Manager
• Attendance at a discharge planning meeting
• A visit to your home prior to discharge to ensure it is properly equipped and safe
• Coordination and delivery of Home Medical Equipment and Supplies
• Supervision of your transportation home if required
• Personal Care Services and/or Home Support Services
• Overnight Care and Supervision
• Ongoing communication with other health care professionals who are part of your health care team

A health-care advocate is a family member, friend or your Rural Home Care professional who can ask questions, record information, and speak up for you so you can better understand your abilities, area of requiring some assistance and coordination to get the care and resources you need - giving you and your loved ones peace of mind. 

What are some of the roles of a health-care advocate?

1. Help you prepare for your visit with your doctor or medical care provider. When you meet with a doctor, you generally have limited time. With the years of specialized study they’ve given to complex medical conditions, sometimes it can feel like they’re speaking a different language. Advocates can help with all that. Your advocate will help you to record your symptoms and list questions that you wish to ask.

2. Your advocate can also accompany you to your appointment and help you to better understand your current health status / diagnosis or condition and what you can expect. We help you learn about any medical tests that are recommended, and help you discuss your medications and treatments if prescribed.

3. Your advocate can help you to plan and co-ordinate appointments with doctors, specialists, pharmacists,  physiotherapists, and the multitude of professionals who administer the tests you may need. Your advocate can assist you to develop a calendar so you do not miss appointments. 

Care for the unique needs 

of children, youth and their families

Rural Home Care offers a range of paediatric health care services for children and youth in their homes, at school or daycare, and where appropriate, on community outings. When caring for children and youth, we work together with our young clients, their families, healthcare professionals and community partners.

We provide services that are individualized and safe, child, youth and family centred, equitable and accountable, responsive and respectful, culturally appropriate and nurturing.

Our care teams use feedback from clients, families and care staff to focus on quality and compassionate care, managing risk in a community setting and supporting families.

Our care teams can assist with diabetes care, tracheostomy care, supported ventilation (ventilator, BiPAP, CPAP), peritoneal dialysis (PD), seizure disorders, enteral feeds (G or J tubes), oral suctioning, catheterization, oncology care and challenges related to growth and development. This is always under the direction of the family and appropriate medical providers.

Your Rural Home Care Coordinator can facilitate care coordination services.

This could include the following services:

1. Identify and link our clients with community resources to facilitate referrals and respond to social service needs

2. Collect and assist with the patient care recommendations received from various professionals

3. Provide client support during life transitions, surgery, and chronic illness

4. Develop care plans and rearrange them as necessary when difficulties arise
5. Provide relevant self-management support for clients with chronic illnesses 
6. Work with patients both in person and over the phone to remind and review their plan of care and progress towards their goals
7. Coordinate effective communication with care providers including dental, hearing, vision care, pharmacists, doctors and physiotherapists

Care for Victims of Accidents 

including Motor Vehicle Accident (MVA) 

Home Care is an important service for successful recovery at home. There is often immense stress that comes as a result of accidents and the injuries they cause. Rural Home Care's Personal Support Workers (PSWs) are available to help navigate and deal with the difficulties that may come as a result of acquired brain injuries or other issues attributed to an accident.

Rural Home Care will work with you and your family to design an individualized care plan designed to meet your needs, desires, and Attendant Care budget. We will collaborate with your insurance company and can typically invoice the insurance company directly.

Our Home Care Services 

for victims of an accident can include:

• Communication and coordination with loved ones involved with your care
• Case Management Services and coordination of care with your health care team
• Assistance with physiotherapy and strengthening exercises as directed by your health care team
• Personal Care and Home Support 
• Fracture and Amputation Care